Your privacy matters to us. This policy tells you clearly how WPC Sabong handles your personal data. By registering and using the platform, you confirm that you have read and understood this Privacy Policy. If you have questions, our Data Protection Officer is reachable at privacy@wpcsabong.net.
1 Who We Are
WPC Sabong is a Philippine-based online gaming platform operated by WPC Sabong Incorporated, a company incorporated under the laws of the Republic of the Philippines. We hold a valid online gaming licence issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and operate in full compliance with Philippine law, including the Data Privacy Act of 2012 (Republic Act 10173).
For the purposes of this Privacy Policy, WPC Sabong is the "Data Controller" – meaning we are the entity that determines how and why your personal data is processed. Our registered Data Protection Officer (DPO) can be contacted at privacy@wpcsabong.net.
This Privacy Policy applies to all personal data collected from registered players, visitors to the WPC Sabong website (wpcsabong.net), and any other individuals who interact with WPC Sabong's services, customer support, or promotional activities.
2 What Personal Data We Collect
WPC Sabong collects only the personal data that is necessary for the specific purposes described in Section 4 of this policy. We do not collect personal data in excess of what is required. The categories of personal data we collect include:
2.1 Registration & Identity Data
- Full legal name (as it appears on your government-issued ID)
- Date of birth
- Philippine mobile number
- Email address
- Residential address in the Philippines
- Government-issued ID type and number (for identity verification)
- Username and encrypted password
2.2 Financial & Transaction Data
- Deposit and withdrawal transaction records (amounts, dates, payment methods)
- GCash / Maya / bank account identifiers linked to your WPC Sabong account (tokenised – we do not store full account numbers)
- Bonus and promotional activity records
- Account balance history
2.3 Gaming Activity Data
- Bet history across all product categories (Sabong, Slots, Casino, Esports, Bingo, Sports)
- Session duration and login timestamps
- Game outcomes and win/loss records
- Responsible gaming tool usage (deposit limits, self-exclusion status)
2.4 Technical & Device Data
- IP address and geolocation data (country/region level)
- Device type, operating system, and browser type
- Session cookies and authentication tokens
- Platform usage patterns (pages viewed, features accessed)
2.5 Communications Data
- Customer support interaction records (live chat transcripts, emails)
- Promotional communications preferences (opt-in/opt-out status)
- Survey and feedback responses, if provided voluntarily
What we don't collect: WPC Sabong does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data beyond what is relevant to responsible gaming, or biometric data beyond government ID verification requirements.
WPC Sabong – data privacy protection for Filipino players, Clark City, Pampanga
3 How We Collect Your Data
WPC Sabong collects personal data through the following methods:
3.1 Directly From You
The majority of your personal data is collected directly from you when you: create a WPC Sabong account; complete identity verification; make a deposit or withdrawal; contact customer support; respond to surveys or promotions; or update your account profile.
3.2 Automatically Through Platform Use
When you access the WPC Sabong platform, our servers automatically collect technical and usage data including your IP address, device information, session timestamps, and navigation patterns. This data is collected through standard web server logs and session cookies and is used primarily for security monitoring, fraud prevention, and platform optimisation.
3.3 From Payment Service Providers
When you make deposits or withdrawals, WPC Sabong receives transaction confirmation data from payment processors such as GCash, Maya, BDO, BPI, and other supported Philippine payment services. This data is limited to transaction reference numbers, amounts, timestamps, and tokenised payment identifiers. We do not receive or store your complete bank account numbers or full GCash credentials.
3.4 From Identity Verification Services
WPC Sabong may use third-party identity verification services to confirm the authenticity of documents submitted by players during account verification. These services process your ID data on our behalf and are contractually bound to handle it in accordance with RA 10173 and our data processing agreements.
4 Why We Use Your Data – Legal Bases
WPC Sabong processes your personal data on the following legal bases under RA 10173 and applicable PAGCOR regulations:
| Purpose | Data Used | Legal Basis |
|---|
| Account creation and management | Registration & identity data | Contractual necessity |
| Processing deposits and withdrawals | Financial & transaction data | Contractual necessity |
| Identity verification (KYC) | ID documents, registration data | Legal obligation (PAGCOR) |
| Anti-money laundering compliance | Transaction data, identity data | Legal obligation (AMLA) |
| Fraud detection and security | Technical data, transaction data | Legitimate interests |
| Customer support delivery | Communications data | Contractual necessity |
| Responsible gaming tools | Gaming activity data | Legal obligation (PAGCOR) |
| Promotional communications | Contact data, preferences | Consent (opt-in) |
| Platform improvement and analytics | Technical & usage data | Legitimate interests |
| PAGCOR regulatory reporting | Activity and transaction data | Legal obligation (PAGCOR) |
Promotional communications: We will only send you marketing emails, SMS, or push notifications if you have explicitly opted in. You can withdraw your marketing consent at any time through your account settings or by emailing privacy@wpcsabong.net. Opting out of marketing does not affect your ability to use the platform.
5 Sharing Your Data With Third Parties
WPC Sabong does not sell your personal data to any third party. We share your data with third parties only in the following circumstances, and only to the extent necessary:
5.1 Service Providers (Data Processors)
We work with carefully selected Philippine and international technology service providers who process data on our behalf under strict data processing agreements. These include: payment processing partners (GCash, Maya, banking partners); identity verification providers; cloud infrastructure providers; customer support software providers; and fraud detection service providers. All data processors are contractually required to protect your data to at least the standard required by RA 10173.
5.2 Game Software Suppliers
Game software providers (such as JILI Games and other licensed content partners) may receive limited gameplay data in order to deliver game results, calculate jackpots, and maintain game integrity. This data does not include your full name, ID, or financial details – only an anonymised player reference number and the relevant game activity.
5.3 Regulatory Authorities
WPC Sabong is legally required to share data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies upon lawful request. We will always inform you if we receive such a request, unless we are legally prohibited from doing so.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of WPC Sabong's business, player data may be transferred as part of that transaction. We will notify registered players in advance of any such transfer and ensure that the receiving entity commits to the same privacy standards as those described in this policy.
No data sales: WPC Sabong never sells, rents, or exchanges player data with advertisers, data brokers, or any other commercial entity for marketing or profiling purposes. If we ever change this position, we will obtain your explicit prior consent.
6 Cookies & Tracking Technologies
WPC Sabong uses cookies and similar tracking technologies to operate the platform, maintain your login session, prevent fraud, and understand how the platform is being used. Here is a breakdown of the cookies we use:
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|
| Essential |
Session management, login authentication, security tokens |
Session / 30 days |
No – required for platform to function |
| Functional |
Remember your language, display preferences, responsible gaming settings |
12 months |
Yes – via browser settings |
| Analytics |
Understand platform usage patterns, page performance, error tracking |
12 months |
Yes – via cookie preference centre |
You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging into your WPC Sabong account. Disabling analytics cookies does not affect your ability to use any platform feature.
WPC Sabong does not use third-party advertising cookies or cross-site tracking technologies. The analytics tools we use process aggregated, anonymised data and do not identify individual players by name.
WPC Sabong – data security covering players across the Philippines, Tagaytay Ridge
7 Data Security Measures
WPC Sabong implements a layered approach to data security that combines technical, organisational, and procedural controls. These include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and our servers.
- Encrypted data storage – all personal and financial data at rest is encrypted using AES-256 encryption.
- Access controls – player data is accessible only to WPC Sabong staff on a strict need-to-know basis, with role-based access permissions and audit logging.
- Two-factor authentication (2FA) – available and recommended for all player accounts; mandatory for staff system access.
- Regular security audits – the platform undergoes regular penetration testing and vulnerability assessments by independent security professionals.
- Fraud monitoring – automated systems monitor account and transaction activity in real time to detect and prevent unauthorised access.
- Data breach response plan – WPC Sabong maintains a documented data breach response procedure. In the event of a breach affecting your personal data, we will notify the NPC within 72 hours and affected players within a reasonable timeframe as required by RA 10173.
Your part in security: Please use a strong, unique password for your WPC Sabong account and enable two-factor authentication. Never share your login credentials with anyone. WPC Sabong staff will never ask for your password.
8 How Long We Keep Your Data
WPC Sabong retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|
| Account registration & identity data | 5 years after account closure | PAGCOR licence requirement |
| Financial transaction records | 5 years after transaction | AMLA compliance (RA 9160) |
| Gaming activity records | 5 years after account closure | PAGCOR regulatory reporting |
| Customer support records | 3 years after last interaction | Dispute resolution purposes |
| Marketing consent records | Until consent withdrawn + 2 years | RA 10173 accountability |
| Technical/device logs | 12 months | Security and fraud prevention |
| Cookie/analytics data | 12 months | Platform performance optimisation |
When the applicable retention period expires, WPC Sabong securely deletes or anonymises your personal data. Anonymised data – which cannot be traced back to any individual – may be retained for statistical and analytical purposes beyond these periods.
9 Your Data Rights Under Philippine Law
As a Filipino data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by WPC Sabong. You may exercise any of these rights by contacting our DPO at privacy@wpcsabong.net. We will respond within 15 business days.
Right to Be Informed
You have the right to know what personal data WPC Sabong holds about you and how it is being used. This Privacy Policy is our fulfilment of that obligation.
Right of Access
You may request a copy of the personal data WPC Sabong holds about you at any time. We will provide this in a commonly used electronic format.
Right to Rectification
If any of your personal data held by WPC Sabong is inaccurate or incomplete, you have the right to have it corrected. For most data, you can update directly in your account profile.
Right to Erasure
You may request deletion of personal data where it is no longer necessary for the purpose collected, or where you withdraw consent. Note that legally mandated retention periods may prevent full deletion.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your personal circumstances warrant it.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format and to transmit it to another service provider, where technically feasible.
Complaints: If you believe WPC Sabong has not handled your personal data correctly, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph. We encourage you to contact us first to try to resolve the issue directly.
10 Children's Privacy
The WPC Sabong platform is strictly for individuals aged 21 years and above. We do not knowingly collect, process, or store any personal data from persons under the age of 21. If we discover that personal data from a minor has been collected, we will immediately delete it and close the associated account in accordance with PAGCOR regulations.
Parents and guardians who believe that a minor may have registered with WPC Sabong should contact our support team immediately at support@wpcsabong.net. We will investigate and act on all such reports within 24 hours.
11 Cross-Border Data Transfers
Some of the third-party service providers WPC Sabong works with – particularly cloud infrastructure and game software suppliers – may process or store data outside the Philippines. When this occurs, WPC Sabong ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under RA 10173.
These safeguards include: contractual data processing agreements that incorporate data protection obligations; transfers only to jurisdictions with adequate data protection laws; and technical security measures equivalent to or exceeding Philippine standards.
WPC Sabong will never transfer your personal data to a jurisdiction that does not provide adequate protection without your explicit prior consent.
12 Updates to This Privacy Policy
WPC Sabong may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable Philippine law, or changes to our platform. The "Last Updated" date at the top of this page always reflects the date of the most recent revision.
When we make material changes to this policy – changes that meaningfully affect how we collect, use, or share your data – we will notify registered players by email to the address registered on your account at least 14 days before the changes take effect. Non-material updates (such as clarifications or typographical corrections) take effect immediately upon publication.
Continued use of the WPC Sabong platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with an updated policy, please contact us to discuss your options, including account closure with refund of your real cash balance.
13 Contact Us & Data Protection Officer
WPC Sabong has appointed a Data Protection Officer (DPO) as required under RA 10173. The DPO is responsible for overseeing compliance with this Privacy Policy and with Philippine data privacy law. You can reach our DPO through the following channels:
- Email: privacy@wpcsabong.net
- General Support: support@wpcsabong.net
- Live Chat: Available 24/7 on wpcsabong.net
- Response Time: Within 15 business days for formal data rights requests
When making a data rights request, please include: your registered email address or username; the nature of your request (access, correction, deletion, etc.); and any relevant details that will help us locate and process your request efficiently. We may need to verify your identity before fulfilling certain requests.
Effective Date: This Privacy Policy is effective from 1 January 2025. It supersedes all previous versions of the WPC Sabong Privacy Policy. Previous versions are available upon request from our DPO.
